Air India Leverages AI to Transform Cargo and Tourism Operations
Air India has joined forces with Revenue Technology Services (RTS), marking a major change in its cargo management strategy. The airline will deploy two AI-driven platforms, Velocity and AcceleRate, across its network. These tools aim to improve pricing and revenue management. By combining dynamic tariff optimization, predictive yield models, and real-time decision metrics, Air India can respond faster to market changes and capacity shifts. As a result, the airline expects to boost cargo revenue and gain a first-mover advantage in key international freight and tourism routes.
Strengthening India’s Travel and Cargo Infrastructure
As part of its five-year transformation, Air India is focusing on digital-first strategies and data-driven decision-making. By using RTS’s AI and machine learning, the airline plans to modernize cargo operations. This effort will help Air India build a stronger global presence. International trade and tourism are vital for India’s economy, making this transformation especially important.
Optimizing Cargo with Velocity
The Velocity platform helps airlines maximize revenue across routes and customer segments. It automates overbooking decisions and improves demand forecasts using machine learning. Its modular design also supports capacity management, inventory control, and origin-destination optimization. With Velocity, Air India can manage growing cargo volumes more efficiently and ensure smooth operations during peak seasons.
Enhancing Pricing with AcceleRate
AcceleRate uses predictive analytics, real-time market data, and customer behavior insights to suggest optimal pricing. This enables Air India’s sales and pricing teams to make faster and better-informed decisions. Dynamic pricing is key because efficient cargo handling supports tourism growth. Consequently, businesses and travelers benefit from more reliable services.
Boosting Global Connectivity and Tourism
With fleet expansion, improved customer service, and AI-powered cargo systems, Air India aims to make India a more attractive tourist destination. Efficient logistics for travel and hospitality align with network growth, increasing both profitability and operational efficiency.
The Bigger Picture
Under the Vihaan.AI initiative, Air India is undergoing a full-scale transformation. The plan includes fleet modernization, advanced technology adoption, and new facilities such as a maintenance hub by 2026 and an aviation training center in 2024. These initiatives strengthen India’s tourism infrastructure. By using Velocity and AcceleRate, Air India is preparing for a future driven by data, innovation, and seamless operations.
