The announcement of Zeinab Abbas as the new Director of Operations at Amwaj Rotana Jumeirah Beach highlights the establishment’s emphasis on guest satisfaction, operational effectiveness, and ongoing service improvement.
Zeinab has over 15 years of experience in the hospitality sector and brings a thorough understanding of guest service management and hotel operations, especially in the Middle East. She was the Director of Rooms at Media Rotana in Dubai prior to joining Amwaj Rotana, where she streamlined guest service procedures, improved operational performance, and put initiatives into place that improved the overall guest experience.
Zeinab has shown throughout her career that she is capable of leading teams, improving employee engagement, and coordinating departmental goals with overarching organizational objectives. The successful completion of multiple hotel improvement projects and higher guest satisfaction ratings are results of her strategic approach to operations and emphasis on reliable service delivery.
After starting her career in front office management, Zeinab has held a number of executive positions, such as director of rooms, assistant director of front office, and director of front office. Her practical experience in a variety of operational domains gives her a thorough understanding of hotel management and how to strike a balance between business goals and guest expectations.
Zeinab commented on her new position and said she was excited to be a part of Amwaj Rotana’s leadership group. “To accept this opportunity at such a prestigious property is an honor. In order to improve service standards, fortify operational excellence, and further establish the hotel’s stellar reputation for friendly hospitality, I’m excited to collaborate closely with the team,” she said.
Amwaj Rotana Jumeirah Beach’s continuous efforts to assemble a leadership team of seasoned experts committed to operational quality and innovation are reflected in her appointment. The hotel’s strategic initiatives to improve guest experiences and maximize performance in every department will benefit from Zeinab’s experience.
