Barun Gupta, General Manager, Expoinn Suites & Convention

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TMS. To start with, could you give our readers a short overview of ExpoInn Suites and Convention and what makes it stand out as a hospitality destination in the city?

Barun Gupta. ExpoInn Suites & Convention is a full-service five-star hotel featuring 134 rooms across five distinct categories, designed to offer comfort, convenience, and contemporary elegance. Strategically located within the India Exposition Mart, the property is home to South Asia’s largest luxury banquet hall, seamlessly integrated with India’s biggest convention centre. The hotel also boasts multiple in-house dining options, and a parking capacity for 2,000 to 2,500 vehicles, making it a holistic hospitality destination for both business and leisure travellers. What truly sets us apart is the unique blend of world-class infrastructure and personalized service tailored for large-scale events, exhibitions, and upscale stays.

TMS. What factors, in your view, position your hotel as a strong choice for business travellers and MICE events? Please also highlight the facilities and infrastructure that cater specifically to this segment.

Barun Gupta. ExpoInn Suites & Convention stands as a premier choice for business travellers and MICE events owing to its strategic location, expansive infrastructure, and bespoke hospitality. Situated within the India Exposition Mart, the hotel offers unparalleled proximity to one of the country’s largest convention and exhibition hubs, making it a natural fit for corporate gatherings, trade fairs, and large-scale events.

Our world-class facilities are designed to accommodate events of every scale. We offer versatile banquet and 15 halls, spaces ranging from an intimate 8,500 sq. ft. hall with a clear height of 18 ft. to South Asia’s largest luxury hall spanning 2,30,000 sq. ft. with a soaring 30 ft. height. Adding to this, our 1,90,000/- sq. ft. open lawn with the capacity to handle three chopper landings sets us apart as a truly unique venue for high-profile business delegations and VIP events.

Complementing this robust infrastructure is a parking facility for 2,000–2,500 vehicles, ensuring ease of access for large groups. Our 134 well-appointed rooms across five categories, along with multiple in-house dining options, offer a seamless blend of comfort and convenience for both short stays and extended conferences.

What truly differentiates ExpoInn Suites & Convention is our ability to combine scale with service – delivering not just space, but a personalized, detail-oriented experience for corporates, associations, and international delegates alike. This unique mix of location, capacity, and curated hospitality makes us an ideal destination for business travel and MICE events.

TMS. Over the last few years, what have been some of the noteworthy milestones or achievements for the hotel, whether in guest services, sustainability, or industry recognition?

Barun Gupta. Since its inception, ExpoInn Suites & Convention has rapidly established itself as a benchmark in MICE-centric hospitality. We have successfully hosted a diverse portfolio of international conferences, exhibitions, and corporate events, consistently delivering exceptional guest experiences through customized dining, tech-enabled services, and sustainable operational practices. As part of our commitment to sustainability, we generate in house solar electricity, features two charging stations for electric vehicles, and recycles kitchen waste through an in-house bio grated system that converts food waste into compost ensuring greener operations with each passing day.

Key milestones include our multiple awards for our restaurants and bar, and the landmark launch of South Asia’s largest luxury banquet facility, which has elevated our capability to host high-profile events at scale. Financially, the hotel exceeded expectations in its very first year, surpassing revenue targets across Corporate, MICE, and Social segments, and achieving an impressive GOP- a testament to our strategic growth and operational excellence. As part of the India Exposition Mart, ExpoInn has also had the honour of hosting and catering for the Hon’ble Prime Minister and Chief Minister of Uttar Pradesh during Semicon 2024 , alongside prestigious events welcoming over 4,000–5,000 guests.

ES. With business travel and MICE evolving quickly, what key trends do you see shaping the industry, and how is ExpoInn Suites and Convention preparing to meet these expectations?

Barun Gupta. The hospitality industry, particularly the business travel and MICE segments, is undergoing a significant transformation. We’re seeing a strong shift towards tech-integrated event experiences, hybrid meeting setups, sustainable practices, and a growing demand for destination-based business events that blend work with leisure. At ExpoInn, we are proactively adapting to these trends by investing in smart meeting technology, green event solutions, and experiential offerings for delegates. Additionally, we’re thrilled to share that ExpoInn Suites & Convention is expanding its footprint — with two new hotels set to open in the next six months, reinforcing our commitment to being a leading player in the hospitality and MICE space. These upcoming properties will further enhance our ability to cater to the evolving needs of today’s corporate travelers and event planners, offering greater flexibility, capacity, and accessibility across key business hubs. Our vision is to not just keep up with the trends, but to shape the future of business hospitality in India.

TMS. Are there any ongoing or upcoming projects, upgrades, or initiatives at the hotel that you believe will further enhance the guest experience or strengthen your positioning in the market?

Barun Gupta. “We are continuously investing in projects that enhance guest experiences and strengthen our positioning in the market. A landmark initiative is the development of South Asia’s largest luxury banquet, which will redefine large-scale weddings, conventions, and global MICE events. We are also expanding our hybrid-event technology, digital touchpoints, and paperless processes, while introducing new curated dining concepts across our restaurants and bar. Sustainability remains a core priority, with upgrades in energy efficiency and eco-conscious practices. In addition, we are excited to announce the upcoming launch of our new hotel, PLUME, featuring 65 keys, which will further expand our portfolio and complement our vision of creating a complete ecosystem for business and leisure traveller.