Marking a significant milestone in its journey, IndiGo celebrated its 18th anniversary by making announcements that herald a new era for the airline and its 100 million+ annual customers.
IndiGo’s 18th anniversary was celebrated in style at the iconic Bharat Mandapam, ITPO Delhi, with an audience comprising dignitaries across travel community, partners, investors, financial community, and IndiGo’s leadership.
Over the past 18 years, IndiGo has both revolutionized and democratized air travel in India. It’s amazing journey has been unprecedented, and continues to be, giving wings to the nation by connecting people and aspirations. It connects the country like never before by flying to 88 destinations with over 400 domestic routes, giving access to millions of first-time flyers and providing connectivity to all large, medium, and smaller cities across the nation. IndiGo also embarked on an exciting journey of internationalization by already serving today 33 cities and over 100 international routes.
Exiting Covid in 2022, IndiGo has embarked on the strategy “Towards new heights and across new frontiers”. Over the last two years, IndiGo has already taken tangible steps in defining the next phase of growth towards becoming a global aviation player. These include placing the largest ever single aircraft order of 500 aircraft, introduction of XLRs in 2025, and the momentous order for the widebody A350-900, which is expected to start delivering in 2027. These steps will enable IndiGo to double in scale and size by end of the decade, soaring towards these new heights and across new frontiers.
On its 18th anniversary, IndiGo continues to redefine air travel in India and beyond with a set of announcements aimed at enhancing customer experience and expanding its footprint in India and internationally. Soon we will be adding Jaffna as our 34th international destination and with another 6~7 later this financial year, IndiGo will cross the mark of 40 international destinations soon.
IndiGo announced the characteristics of ‘IndiGoStretch’ – a tailor-made business product on the busiest and business routes of the country, redefining business travel in India. IndiGo Stretch is a coupe-style, 2-seat wide bay, and crafted to provide customers with a relaxed and comfortable journey.
Furthermore, IndiGo announced the launch of its much-awaited loyalty program, ‘IndiGo BluChip’, designed to reward its unwavering loyal customers with BluChips on IndiGo flights.
Pieter Elbers, Chief Executive Officer, IndiGo, commented, “On our 18th anniversary, it’s time to reflect on the wonderful and incredible IndiGo journey of giving wings to the nation. I would like to deeply thank the 600 million customers since inception that choose to fly IndiGo and all my colleagues who work so relentlessly and professionally serving our customers. Together we are building the IndiGo growth story realizing India by IndiGo.
As India’s leading carrier, we are constantly looking at ways of improving our service offering for our millions of our customers. With India’s soaring economy and the evolving aspirations of the Indian society, it’s time for us to redefine air travel once again and provide our evolving customers more benefits as they travel the world on us.
I am pleased to announce a new era of our IndiGo journey with the launch of IndiGoStretch – a tailor- made business product; and IndiGo BluChip – our much-awaited loyalty program. In addition, we have also launched a completely refreshed website and app with several features to make our customers experience more hassle-free. We are excited with this new era of IndiGo’s journey as we will continue to deliver on our core promises of being on-time, offering affordable fares, and delivering a courteous and hassle-free travel experiences across our unparalleled network.”
