Air India ties up with Delhi Metro, DIAL to facilitate check-in for international passengers


Air India on Tuesday said it has partnered with Delhi Metro and Delhi airport to facilitate check-in for international air passengers at two metro stations in Delhi. The check-in and baggage drop facility at the Delhi airport allows passengers to check in their baggage at the metro station, giving the outstation travellers the option to explore the city baggage-free.

During this period, their baggage gets securely loaded onto the aircraft through an advanced automated infrastructure created by the Delhi Metro Rail Corporation (DMRC) and Delhi International Airport Ltd (DIAL).

Currently available for domestic air travel, this service will now be extended to international flyers and will remain operational at two Delhi metro stations– New Delhi and Shivaji Stadium– from 7 am to 9 pm, Air India said in a statement.

It also added that the check-in can be done 12 hours to 2 hours prior to flight departure for domestic itineraries and four to two hours prior to departure for international schedules. The metro rail has a frequency of 10 minutes, and it takes 19 minutes to reach the departure level at Delhi airport’s Terminal 3, making the travel faster and hassle-free, the airline said.

“This initiative not only provides a cost-effective option for travellers coming from distant locations but also helps control congestion at the airport, leading to a better experience for all our customers. This initiative will significantly enhance the convenience of our customers,” said Rajesh Dogra, Chief Customer Experience Officer at Air India.