MANUJ RALHAN, General Manager Novotel Jaipur Convention Centre Jaipur Exhibition & Convention Centre – JECC

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“As we navigate the ever-changing landscape, a resounding message echoes for the hospitality industry “Resilience”. You have weathered storms before, and you will undoubtedly weather this one too. Your passion for creating meaningful experiences, your dedication to service excellence, and your adaptability are your greatest strengths.”

TMS. Kindly take us down the lane, your professional journey and rich legacy of Novotel Hotel, Jaipur.

Manuj Ralhan. Novotel Jaipur Convention Centre, established in 2023, October, boasts a modern and sophisticated approach to hospitality. With 42 acres, and 14,00,000 sq. ft of meeting spaces it seamlessly blends business and leisure facilities, catering to diverse guest needs. Also, our massive parking space can handle 2,000 coaches or 5,000 cars with ease.

Hallmarks of Success:

Convenient Location: Situated 10 minutes from the Jaipur International Airport, it offers easy access to both exploration and business endeavors.

Accolades and Recognition: The hotel has garnered praise for its exceptional service, winning accolades like the Best New MICE Hotel from Hotel Critics and Blogger Association and Best New Wedding Hotel Award by Shubh Business Icon Awards

Commitment to Comfort: From well-appointed rooms and suites to multi-cuisine dining, a spa, and recreational facilities like a swimming pool and gym, Novotel Jaipur Convention Centre prioritizes guest comfort and creates memorable experiences.

Focus on Events and Conferences: With 02 leading pillarless Convention Centers of 1,06,372 sq. ft, Largest Picturesque Pool of 24000 sq. ft area 13 breakout rooms and a Grand Ballroom of 11, 873 sq. ft with a pre function area of 11,700 sq. ft, it’s a sought-after destination for meetings, conferences, weddings and exhibitions. From personalized service to supporting local businesses and sustainability initiatives, the hotel strives to exceed expectations and leave a positive impact.

As Novotel Jaipur Convention Centre embarks on its next chapter, its commitment to innovation and excellence remains unwavering. It continues to evolve, offering contemporary experiences while preserving its rich legacy of warm hospitality and grandeur.

TMS. How has Novotel been instrumental in the promotion of domestic and international economic exchanges by virtue of its unique location advantages, and an ideal venue for holding various social and corporate events?

Manuj Ralhan. Novotel Jaipur Convention Centre’s strategic location and commitment to event and exhibition hosting have indeed played a significant role in promoting domestic and international economic exchanges.

Jaipur’s position as a major industrial and commercial hub attracts businesses, and Novotel Jaipur Convention Centre serves as a convenient base for conferences, meetings, and deal negotiations, facilitating domestic and international economic exchange.

Our modern Infrastructure, dedicated Event, Meeting and Exhibition spaces provide a well-equipped platform for conferences, exhibitions, and product launches, attracting domestic and international participants. Events at Novotel Jaipur Convention Centre bring together individuals from diverse backgrounds, fostering new business partnerships and knowledge sharing, leading to potential economic collaborations.

TMS. Kindly tell us about some of the major projects that Novotel has hosted and plans on to host more in the upcoming year?

Manuj Ralhan. Our diverse event portfolio showcases our ability to captivate a broad audience. From dazzling jewellery exhibitions like the Jaipur Jewellery Show to captivating live concerts, we orchestrate experiences that resonate across industries and interests. Mastering the intricacies of event management, we seamlessly execute exhibitions and concerts demanding meticulous planning, logistical prowess, and strategic marketing. Our success speaks volumes, garnering local and national recognition that cements our position as a key player in the event industry.

TMS. According to you, in this post pandemic era, what are some long term changes that were made in order to promote MICE Tourism?

Manuj Ralhan. The pandemic reshaped MICE, pushing long-term changes for its revival:

  • The norm now, offering physical and virtual access for safety, reach, and inclusivity.
  • Enhanced platforms with interactive features make virtual events more engaging.
  • MICE venues prioritize hygiene, sanitization, and ventilation for attendee confidence.
  • Organizers integrate activities like yoga and healthy food options to cater to evolving priorities.
  • Technologies like touchless registration and AI assistants streamline processes and personalize experiences.
  • Analytics help understand preferences, optimize programs, and measure event success.
  • Local suppliers, waste reduction, and green venues align with growing environmental awareness.
  • Flexible booking options, diverse sessions, and on-demand recordings cater to individual needs.
  • Events incorporate local culture, team-building, and social impact for deeper connections.
  • Joint marketing showcases regional offerings and attracts larger events.
  • Best practices exchange fosters innovation and adaptation.

These shifts shape the future of MICE, prioritizing safety, flexibility, technology, sustainability, and meaningful experiences. MICE players who adapt can thrive and attract a global audience.

TMS. How has the venue’s business performance been this wedding season, considering the hospitality industry’s projected 20% growth in wedding bookings?

Manuj Ralhan. The wedding season is booming, with a projected 20% increase in bookings nationwide! This exciting trend indicates exciting possibilities for venues like Novotel Jaipur Convention Centre. We had secured 3 confirmed weddings without the food tasting, this highlighted the growing interest in our unique offerings and ample of spaces. Jaipur, with its captivating history and vibrant culture, naturally attracts couples seeking a memorable wedding experience.

Novotel Jaipur Convention Centre goes beyond stunning surroundings, offering opulent spaces that can accommodate grand processions and celebrations. If luxury is your priority, look no further! Our opulent venues can comfortably host up to 3,000 guests, ensuring every detail is addressed. In-house, multi-cuisine catering allows you to tailor the menu to your preferences, exceeding guests’ expectations. Imagine your wedding amidst magnificent, vibrant grounds, complemented by our hotel’s renowned hospitality. Novotel Jaipur Convention Centre promises a sophisticated event that transcends expectations. We make your dream wedding a reality!

TMS. Hotels are communicating with their visitors on social media and online marketing platforms more and more in the modern era. To what extent have your online marketing and social media efforts fulfilled your expectations?

Manuj Ralhan. Social media has been a game-changer for our hotel! Since investing in online marketing and engaging content, we’ve seen a good increase in website traffic and direct bookings. It’s incredible how quickly we can showcase the grandeur and unique atmosphere of our spaces through visually stunning photos and videos.

With everyone on social media today, it’s become an invaluable tool to connect with potential guests globally. We’ve even had guests tell us they first discovered us through a captivating social media post and were blown away by the reality exceeding their expectations!

TMS. What measures do you implement to seek sustainability?

Manuj Ralhan. At Novotel Jaipur Convention Centre, we believe that creating unforgettable experiences shouldn’t come at the cost of our planet. That’s why we’re proud to implement several eco-conscious initiatives, ensuring your stay is as kind to the environment as it is to your soul.

Embracing Technology for a Paperless Journey: We offer seamless paperless check-ins and e-bills, accessible right from your mobile device. This not only simplifies your arrival process but also saves countless trees, reducing our carbon footprint significantly.

Wooden Key Cards and Amenities: We’ve replaced traditional key cards with stylish, yet sustainable, wooden ones. These cards are crafted from responsibly sourced forests, adding a touch of nature to your room. Additionally, we have replaced plastic bathroom amenities with elegant wooden alternatives, offering a luxurious feel while minimizing plastic waste.

Reusable Glass Bottles: Single-use plastic bottles are a thing of the past! We provide each guest with a beautiful, reusable glass bottle. Not only will you stay hydrated throughout your stay, but you’ll also be actively reducing plastic waste and contributing to a healthier environment.

Sustainability in Action: Our commitment goes beyond your room. We utilize energy-efficient lighting and appliances, conserve water through mindful practices, and source locally whenever possible. We believe that sustainability is a collective effort. By choosing to stay with us, you’re actively participating in protecting our planet. We encourage you to explore our local surroundings, engage with our sustainability initiatives, and leave a positive impact on our community. Together, let’s create a travel experience that’s not only enriching but also environmentally responsible.