TMS. Could you please tell us about Think Strawberries?
Munnmunn Marwah. Think Strawberries is a leading travel representation company offering sales, marketing, PR & Media services in India and the GCC. The company is a uniquely positioned, dynamic venture of some of the finest, most high-profile travel professionals, along with a talent pool of handpicked senior achievers from the top corporate. Our aim is to provide a differentiated edge aligned with cross-industry best practices.
TMS. How do you maintain service quality amidst the ever-changing market conditions?
Munnmunn Marwah. We deliver where it counts – our strategies and campaigns are meticulously crafted to align with our clients’ profiles, precise needs, and desired outcomes. Embracing a 360-degree approach, we prioritize hardcore sales, ensuring that all our marketing and PR initiatives seamlessly contribute to this overarching goal.
TMS. How does your organization strategically mitigate and alleviate the looming risks?
Munnmunn Marwah. While some may engage in underquoting to secure new business, ultimately, it is the quality of your service that determines retention of that business. We at Think Strawberries prioritize a focused and ROI-driven approach. We thoroughly comprehend our clients’ needs and strategically align our services accordingly.
TMS. What makes your company stand out in the market?
Munnmunn Marwah. Our achievements serve as a testament to our dedication to innovation and prioritization of client satisfaction, bolstered by outstanding teams specializing in sales, marketing and PR. Through the strategic integration of people, processes and technology we have positioned ourselves as industry leaders, laying the essential groundwork for our ongoing and future triumphs.
TMS. Could you offer instances where you’ve effectively nurtured long-term relationships with your clients?
Munnmunn Marwah. Think Strawberries has effectively established itself as a benchmark in the travel industry in India and the sub-continent. The Company has partnered with many tourism boards witnessing consistent positive outcomes over the years. Our success story extends to destinations like Jordan, Maldives, Sharjah and Disneyland Paris among many others. The company’s positioning as a model in the travel industry spans across India and the sub-continent, reflecting its commitment to excellence and a global corporate culture.
TMS. Could you tell us a little about your professional journey so far?
Munnmunn Marwah. Each and every chapter in my entire professional journey in the travel industry has been a rewarding learning experience. Over these years, I have traversed across different segments from hotel industry, airlines, cruise liners, travel technology and market representation. I believe this has given me an edge in understanding the nuances and nitty-gritties of the travel and tourism industry.
TMS. Could you tell us about the challenges you encountered throughout your career?
Munnmunn Marwah. The path to power for a woman is always very hard. With women still pushing to reach the top, they are faced with a number of challenges such as inequality in the workplace, fighting stereotypes, garnering support from other women, among many others. It is an ongoing battle for women to prove to their colleagues and industry stakeholders they are no less.
Moreover, in this competitive scenario, it is becoming even more critical to meet and exceed client expectations. Alongside this, as a leader, it is my responsibility to continuously empower the team and bring out the best in each member while focusing on our purpose of creating desirability for our clients. I’m proud that Think Strawberries is a result of that effort.
TMS. What would you consider to be the pinnacle moment of your career?
Munnmunn Marwah. While each opportunity is close to my heart, the highlight of my journey is definitely Think Strawberries! We were entirely new to the business of representation when we started out in 2010. The distance we have come in the past 14 years indicates the tremendous success we have achieved. Extremely proud and humbled to have played a part in positioning the company as a leader that is defining the frontiers of Travel Representation.
